Support Lost password Q: I have lost my password and can't get access my account, could you help me? A: Enter the email address used to register with captainftp.com in the box below and then click 'Submit'. Your password will be emailed to this address. Send me my password. My email is: Lost License Key Q: I have lost my license key, how can I get it again? A: Enter the email address used to register with captainftp.com in the box below and then click 'Submit'. Your license key will be emailed to this address. Send me my key(s). My email is: Printed Invoice Needed Q: I need my invoice from previous purchase. How can I get it? A: You can always go back to our support page to view and print your invoices. Enter your login data: email address: password: Hard Drive Crashed Q: My hard drive crashed and I lost all my data. How can I download Captain FTP again? A: Please got to the downloads page below where all versions of Captain FTP are available. To check which version you need, use the option above to also retrieve your license key. http://www.captainftp.com/cftp/download.html. Captain FTPs Built-in Help If you are unsure how to use some functionality in Captain FTP please use the built in Help Guide which can be found in the Help Menu. The Help Guide is also available online at: http://www.captainftp.com/cftp/manual/. Email Captain FTP Support If you have question and cannot find the answer in the Help Quide or among the Frequently Answered Questions below, please do not hesitate to contact us at: mac_support@xdsnet.de.